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JPMorgan Chief Marketing Officer Payments - Managing Director 
United States, New York, New York 
363474761

29.05.2025

Key responsibilities

  • Act as a commercial marketing leader with a P&L oriented mindset,partnering closely with and representing Marketing, as a key member of the global Payments Operating Committee.
  • Spearhead a marketing function that is focused primarily on growing the Payments business and driving innovation, doing so in a digitally and data oriented way.
  • Propel growth through targeted acquisition, engagement and deepening marketing campaigns and strategic initiatives that increase revenue, profit and market share
  • Elevate the JPMorgan Payments brand on a global scale, ensuring consistent messaging and positioning across all markets.
  • Strategically manage owned channels and paid media investments to maximize reach, engagement, and return on investment.
  • Leverage market research and client insights to identify opportunities, challenges, and the competitive landscape, providing actionable insights to inform strategy.
  • Stay informed about industry trends and innovations, incorporating best practices and emerging technologies into marketing strategies.
  • Optimize marketing and resource investments to ensure key capabilities are unmatched, efficient, and well-positioned to adapt to changing market dynamics.
  • Drive positive outcomes for the Payments organization alongside global Product leaders (Treasury Services, Trade & Working Capital, Merchant Services, Embedded Finance & Solutions and Kinexys) in addition to the Digital & Design (D&D) teams for Payments - challenging, creating and pushing new ideas whilst working seamlessly with all Product and D&D leaders.
  • Work closely with the global Sales teams (Corporates and Financial Institutions) for the Payments organization, playing a pivotal role in sales enablement and commercialization activities.
  • Collaborate with the broader marketing, technology and operations teams to ensure alignment and integration of marketing efforts across the organization.
  • Lead a globally diverse team of marketing professionals that currently includes a number of senior marketing leaders. Develop, lead, manage and inspire the team to ensure a “best in class” marketing team.

Required qualifications, capabilities and skills

  • Strong track record in driving revenue growth and achieving business objectives through strategic marketing initiatives, including acquisition, engagement and deepening marketing and sales enablement.
  • A proven marketing innovator with tangible examples to back this up. Effectively led an industry as a result of innovative thinking/new ideas/creativity.
  • Prior experience within a global organization, particularly in financial services, technology, or related industries, with a focus on marketing strategies
  • Proven ability to lead and influence across complex, global, matrix organizations, fostering collaboration and building trust with peers and senior stakeholders.
  • Strategic thinker with a deep understanding of business and market dynamics, including financial performance and the competitive landscape.
  • Executive-level experience leading global teams and transformative initiatives, preferably in the data-driven marketing domain.
  • Exceptional leadership skills, capable of attracting, inspiring, and developing diverse talent across regions, while managing multiple projects in a fast-paced and dynamic environment.
  • Expertise in data analytics, with past experience leading data-focused teams and making informed data-driven decisions.
  • Excellent communication skills,adept at conveying key messages across various organizational levels.