Citi Group VP - EUC End User Computing Metrics Reporting –Hybrid 

United States, Florida 

363061750

Responsibilities:

• Responsible for change, production, and analysis of EUC and ITeSS metrics to be consumed by Management and Regulators
• Work closely with senior stakeholders across businesses and functions to understand their processes and help them to define reporting metrics and measurements
• Ensure adherence with established policies and milestone timelines for data gathering, data quality (DQ) checks, metrics development and assembly of reporting dashboards to ultimately produce TPO deliverables on-time
• Maintain and develop documentation for all metrics and reporting processes
• Assist team management in establishing tangible KPI’s, reporting metrics and measurements
• Prepare clear, concise and accurate documentation/analysis of the reported metrics as well as facilitate ad hoc, special requests, etc.
• Assess reporting tool performance and look for process efficiencies to be derived from the deployment of these solutions
• Provide Program visibility, action planning, and issue management of EUC & ITeSS related regulatory and management control initiatives across the Firm.
• This is a global role that will work with senior leaders and their teams across multiple businesses and functions as well as second and third lines of defense.
• Establish, monitor, and help define and manage Manager’s Control Assessments (MCAs), Enterprise MCA Profile (EMP). Conducts Quarterly Risk Assessment (QRA), Annual Risk Assessment (ARA) coordination, monitoring, reporting and communication routines.
• Partner with Governance, Tooling, Training, Communications, Quality Assurance, Transformation, and Reporting teams to identify areas for improvement
• Work with senior leaders and their teams across the various Businesses and Functions to include Second and Third Lines of Defense.
• Prepare and present recurring updates for executive management and sectors, tracks progress and issues managed by other areas such as business, technology, and senior management to identify emerging risks.
• Lead and support development of EUC communications on key risk and control topics and initiatives.
• Other duties as assigned.

Qualifications:

• 6 to 10 years of relevant experience
• Demonstrated ability to think strategically and ‘connect the dots,’ be detail-oriented, and manage competing priorities including emerging risks to deliver solutions in an effective control environment.
• Ability to build strong partnerships and influence key partners to achieve business objectives; must be able to work well with geographically dispersed multi-disciplinary teams.
• Strong investigative and analytical skills for EUC solution identification, implementation, and tracking of effective remediation, and design of sustainable processes.
• Expertise in data query, data analytics, and data visualization
• Advanced experience using MS Excel and its data integration tools
• Experience using various Business Intelligence tools (Power BI, Tableau, and MicroStrategy)
• Ability to communicate effectively with senior stakeholders including developing multiple approaches to solve issues and providing concise recommendations.
• Working knowledge of Citi’s End User Computing Policy, EUC Governance Programs and business operations is a plus
• Ability to understand and operate successfully in a complex, heavily matrixed corporate environment.
• The ability to collaborate effectively, while also providing a constructive challenge to status quo thinking
• General understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
• Strong critical thinking and problem-solving skills
• Strong communication (written and oral), reporting, presentation and influencing skills. Proven ability to author clearly written communications for senior management (Samples of prior work may be requested).
• Bachelor’s/University degree or equivalent experience

Anticipated Posting Close Date:

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