Microsoft Business Insights Manager 

Taiwan, Taoyuan City 

362744813

The Business Insights Manager will collaborate closely with cross-functional teams including,,,,,and other support organisationsto ensure data accuracy, consistency, and relevance. The role is pivotal in enabling:

• Fast, trusted, and easy transactions for customers and partners, contributing to a differentiated customer experience.
• Revenue acceleration, market share growth, and AI adoption, while managing risk—supporting the goal to partner for growth.
• Productivity, quality, and speed gains through AI and continuous improvement, aligning with the mission to supercharge operational excellence.
• Building a high-performing, AI-powered organisation that fosters a growth mindset, innovation, and inclusive culture.
• Proven experience in cross-team collaboration and stakeholder engagement.

Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
  • OR equivalent experience.
• 4+ years Power BI and other data visualization tools
  • OR equivalent experience.

Preferred Qualifications:

• Master's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
• • OR Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement
  • OR equivalent experience.
• Design thinking enables synthesizing of many ideas into big-picture view with connections between business intention and action.
• Ability to lead/drive projects across a variety of cross-group stakeholders effectively to drive results.
• Embraces continuous improvement and new ways of doing things, navigating in a dynamic and often ambiguous environment and while providing structure and organizational leadership to drive transformational change.
• Proven communication and collaboration skills – proven written and verbal communications. Ability to document and speak to business requirements for both IT/Engineering and business consumption.
• Team player – leverage and contribute effectively to the work of others and works well in matrixed team environment. Inquisitive nature, with analytical acumen and data lookup and business/data analysis abilities.
• Experience developing data flow diagrams using business and data analysis to determine data flow characteristics and data model requirements.
• Experience modelling AS IS and TO BE processes using a variety of tools and techniques.
• High level understanding across Microsoft technology stack (Azure Data, Dynamics CRM, and Power Platform capabilities) and how to leverage them to drive intelligent support and data driven experiences.
• Proven experience in data management and analytics.
• Proven technical acumen and collaboration skills.
• Ability to manage multiple projects and prioritize tasks effectively.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 10, 2025.

• AI and CI Excellence: Demonstrates a growth mindset and actively builds AI and Continuous Improvement (CI) capabilities to deliver impactful reports and dashboards that supercharge operational excellence—enhancing speed, quality, and decision-making. Continuously upskills to contribute to a high-performing, AI-powered organisation. Champions a culture of innovation and inclusivity by encouraging all voices, setting a high-performance bar, and driving collective learning and adoption of AI+CI across teams.
• Data Management: Build and maintain data pipelines, ensuring resources have continued parity across their resources and data consumption
• Technical Acumen: Promote increased technical acumen and self-sufficiency across all teams. Act as a reliable and trusted point of contact in OSC related

  Customer Relationship Management

  (CRM) and data, empowering business stakeholders to make data driven decisions.
• Reporting: Develop and manage Power BI solutions enabling key operational metrics and dashboards to manage the business. Identify and consolidating common needs across multiple business groups and process teams and driving prioritisation of most impactful efforts aligned to OSC strategy.
• Data Insights: Enable teams through reporting to identify trends and operational insights. Prepares business users for change due to changes in CRM, processes by providing new reporting to support the new design.
• Security Management: Identify and address security risks and concerns related to data, reporting, and access management
• Partnership and Collaboration : Coordinating and aligning large scale deliverables across both CRM platform and data engineering teams into an end-to-end product, as well as agile self-driven delivery of capabilities and insights
• Thought Leadership : Leveraging data and analytics to drive innovative business strategies and decisions. Inspire and guide teams to adopt a data-driven approach, fostering a culture of continuous improvement and operational excellence. Share insights and practices across the organisation to enhance overall business performance and customer engagement. Provides trusted voice at the decision-making table for both business and technical teams. Identifies challenges and opportunities with an in-depth understanding of the business, technology, and solution delivery. Advocates for decisions that make the highest use of resources to achieve overall business strategic objectives.
• Presentation of Results : Effectively communicates insights through compelling presentations and data storytelling that support data-driven decision-making. Identifies opportunities to improve the efficiency and impact of reporting and presentations. Guides others to ensure results are presented in a way that is accessible, accurate, clear, and relevant—tailored to influence decisions for the intended audience(s).
  
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