Bank Of America Operations Analyst United States, Texas, Plano 36136866
Enterprise Overview:
Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.
Responsibilities:
Assists with coordination of implementation for products, services, and operational solutions
Supports the design, documentation, implementation, and monitoring of new products and services
Provides guidance regarding procedural, technical, and operational changes
Expands business products knowledge within operations environment
Builds network by developing relationships with partners and teammates
Inspects data to identify issues and trends
Collects and interprets data to validate operational processes
Account Receivable and Inventory analysis supporting Asset Based Lending loan portfolios
Determine eligible client collateral in accordance with Credit Agreement
Review and understand client trends in relation to Accounts Receivable, Accounts Payable and Inventory collateral levels
Identify and escalate potential risk items in client loan support documentation
Effectively communicate analysis to business partners & clients
Extracting / formatting / uploading client report data for multiple lending lines of business Review client file submissions for completeness and assess file format for predetermined requirements
Coordinate the receipt of missing/incomplete documentation with our internal Servicing partners
Collaborate with internal Servicing Partners to insure correct data extraction
Create and update formulas within data extraction tool used to upload client files to analytical application
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Commitment to challenging the status quo and promoting positive change
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Skills:
Attention to Detail
Customer and Client Focus
Monitoring, Surveillance, and Testing
Process Performance Management
Research
Adaptability
Business Analytics
Critical Thinking
Reporting
Written Communications
Data Management
Policies, Procedures, and Guidelines Management
Process Design
Process Effectiveness
Strategic Thinking
Required Qualifications:
Minimum 1 year of relevant work experience
Ability to manage multiple and sometimes competing priorities
Work independently
Takes ownership
Analyze issues and drive problem resolution
Good written and verbal communication skills
Willing to learn and adapt to change
Working knowledge of Windows and Microsoft Office
Proficient in Excel and understanding of Excel formulas
Desired Qualifications:
Experience with General Ledger or Accounting practices
Financial analytics
Reconciling data sets
Data Mining – Identifying key data points, isolating for further analysis
Knowledge of Monarch Pro and Microstrategy reporting
Efficient prioritization of client processing requests – Multi-tasking; prioritizing
Communication Skills: Clear and concise emails; able to provide clear explanation of issues to Business partners and Leadership
Confident relaying findings and reporting to Senior leaders and Business relationship partners
Troubleshooting – Ability to evaluate issues and escalate if needed with potential resolutions
Knowledge of Asset Based Lending and Borrowing Base structure
Experience in connecting with a diverse set of clients to understand future business needs –is a continuous learner
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