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MSD Director SAP Platform Excellence 
Czechia 
361324231

14.07.2024

Job Description

Responsibilities:

Metrics-Driven Organization:

  • Spearhead the initiative to cultivate a metrics-driven culture within the SAP Platform IT team.
  • Set the vision, define key performance indicators (KPIs), and foster a data-centric mindset among team members.

Delivery Metrics:

  • Work closely across the SAP Platform team to establish a thorough delivery metrics framework covering demand intake, requirements, review/approval, development, testing, deployment, and post-delivery defect tracking.
  • Ensure that delivery metrics align with broader organizational goals and objectives.
  • Facilitate cross-functional communication to enhance the end-to-end delivery process and optimize performance.

SAP Platform Reporting

  • Lead the identification of dashboard and reporting needs and facilitate design and development of user-centric views of key metrics in a visually intuitive manner.
  • Provide regular executive summaries to SAP Platform Leadership and EIT Leadership, highlighting key metrics, trends, and opportunities.

OKRs:

  • Establish a robust OKR framework for the SAP Platform IT team that aligns SAP Platform to EIT Objectives
  • Support the definition of, capture, and tracking of objectives and key results

Operational Health:

  • Collaborate with the TIO&E team to ensure seamless and efficient incident management.
  • Instill a proactive approach to problem-solving by analyzing incident trends, identifying root causes, and proposing/implementing preventive measures. This involves continuous collaboration with technical teams and stakeholders to address underlying issues.
  • Support the team in assessing the impact of changes to the SAP platform.

Continuous Improvement:

  • Implement a culture of continuous improvement, through collaboration and knowledge-sharing, utilizing metrics as a foundation for refining and optimizing processes.
  • Correlate metrics and data insights to drive determination of SAP Platform process improvement areas for operational and delivery efficiency.
  • Identify areas for Global Template business process improvements through ongoing analysis of S/4HANA product roadmap capabilities and feedback mechanisms.

Desired Education Level:

  • Bachelor's Degree is desired. Concentration in Computer Science, Information Systems or related field is preferred.

Required Skills & Experience:

  • 3+ years of SAP solution and SAP S/4HANA experience required
  • 10+ years in implementing and managing ITIL (IT Infrastructure Library) practices, including ITIL version 4
  • Lean Six Sigma and Black Belt certified
  • Demonstrates an executive presence through good communication and professionalism
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
  • Broad-based knowledge of industry leading practices for IT and business process improvement
  • Strong interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior management, clients, peers and team members
  • Proven record of excellent performance
  • Cross-functional business process experience desired
  • Life Sciences Industry experience desired
  • Experience working in a collaborative, matrixed environment desired

Current Contingent Workers apply



Measurement Analysis, Portfolio, Programme, and Project Support, Program Management, Project Management, Risk Management, Stakeholder Relationship Management

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.



Job Posting End Date:08/04/2024


A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.