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Citi Group CTSM KL - Officer Transfer Agency Analyst Hybrid 
Malaysia, Kuala Lumpur 
361103591

29.08.2024

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s

Officer, Transfer Agency Analyst - Hybridbased in Kuala Lumpur, Malaysia.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

  • Providing analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions
  • Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
  • Support team during peak volume periods and other absences and support the on-boarding and training of new employees
  • Minimize processing risk and perform root cause analyses of discrepancies, and ensure process compliance with regulations
  • Ensure team procedures and audit requirements are updated, completed and maintained across processes
  • Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements
  • Review existing processes / applications and identify opportunities for improvement and support the development of Monthly Service Packs
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Minimum 1 years of relevant experience preferred
  • Experience in institutions linked to capital markets preferred
  • Basic knowledge of accounting preferred
  • Efficient and effective with numerical tasks and transactions
  • Proven success with working in a team environment
  • Ability to work under pressure and manage to deadlines
  • Ability to work in a fast-paced environment
  • Consistently demonstrates clear and concise written and verbal communication
  • Attention to detail and intermediate problem solving skills
  • Bachelor’s degree/University degree or equivalent experience

Operations - Transaction ServicesTransaction Capture Services


Time Type:

Full time

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