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Citi Group CTSM KL - Transfer Agency Intermediate Analyst -C11 Hybrid 
Malaysia, Kuala Lumpur 
501708614

03.09.2024

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Transaction Service Intermediate Analyst C11- Hybrid(Internal Job Title: Transaction Service Intermediate Analyst -based in Kuala Lumpur, Malaysia.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
  • We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

  • Provide analytical and administrative support to Front Office Sales and Trading specifically around derivatives and securities transactions
  • Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions
  • Support trade capture management, Front to Back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
  • Utilize data analysis tools and methodologies to make recommendations to senior management to support process improvement
  • Design and analyze complex reports to support/control activities and make recommendations based on identified trends and facts
  • Interpret data and recommend the launch of new products/ services or upgraded platforms that support pre-settlement processes and transaction capture functions
  • Minimize bank risk, and provide solutions to reduce errors, and ensure adherence to audit and control policies
  • Manage, escalate and resolve all requests / inquiries / issues / errors and identify policy gaps and formulate policies to streamline processes
  • Provide informal guidance and/or on-the-job-training to new team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • 2-5 years of experience in a related role
  • Relevant Degree or equivalent industry experience preferred
  • Demonstrated project management skills
  • Ability to work under pressure and manage to deadlines
  • Ability to work in a fast-paced environment
  • Consistently demonstrates clear and concise written and verbal communication
  • Bachelor’s degree/University degree or equivalent experience preferred

Operations - Transaction ServicesTransaction Capture Services


Time Type:

Full time

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