Dell Senior Engineer Service Delivery I7 

India, Karnataka, Bengaluru 

361093242

Senior Engineer - Service Delivery

As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.
•Be responsible for service delivery costs, service level and coordination of resources
•Develop and maintain direct customer and broader service delivery relationships
•Assist in implementing delivery management process improvements
•Target opportunities for growth within the customer environment
Essential Requirements

• Overall 7+ years of experience and at least 3 years of experience in enterprise storage, backup administration and disaster recovery.

• Experience in build, administration, decommission and migration for various storage products

• 4 to 6 years of experience in object storage products, Dell Enterprise Elastic Cloud storage (ECS) and cloud solutions.

• 2 to 3 years of experience in Data protection, Networker, Data Domain, Quantum Tape Library

• 2 to 3 years of experience in block storage products, Dell PowerMax, VMAX, Hitachi G-series and E-series
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Desirable Requirements

• Beneficial, but not required, experience in block storage (Dell, Hitachi), file (Netapp, Dell Unity), and/or backup solutions (Networker, DataDomain).

• Familiarity with Unix/Linux command line operations and server support. Understanding of how to troubleshoot basic Unix/Linux problems.

Application closing date:30 July 2024