Dell Senior Engineer Service Delivery 

India, Karnataka 

160983546

As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:

• As a Service Delivery Engineer, you will be supporting large Backup infrastructure in 24*7 model. Supporting COHESITY, NetBackup and AVAMAR
• You will be responsible for capacity Management of Data Domains and COHESITY cluster
• Proactive audit of the environment to check anomalies in the environment

• In-depth knowledge and 6+ years of experience in COHESITY, NetBackup and AVAMAR
• Knowledge desired on module backup such as Oracle, SQL, NDMP and VADP over COHESITY, NetBackup and AVAMAR
• Performance Tuning, Cloning configuration, troubleshooting, Staging, Media Management, Disaster Recovery and new device provisioning in production.
• In Depth Knowledge on Avamar r, Modules like databases, VM backups, Data Domain, Tape Libraries. Solid knowledge on backup and restore skills.
• Skilled on test and acceptance, PEQ, technical RACI, capacity planning & Problem Management

Desirable Requirements

• ITIL Foundation and intermediate module
• Flexible with rotational shift