What you will do:
If selected for this position you can expect to handle the following responsibilities:
Basic Qualifications
- Fluently communicate in both English and Spanish (B2+)
- 1+ year of experience in a customer service environment
- Exceptional communication skills, both written and verbal
- Commitment to ensuring data integrity and confidentiality
- Excellent time management and prioritization skills
- Experience with MS Office (Excel, Powerpoint, Word, Outlook) or Google Workspace (Sheets, Slides, Documents, Drive)
- Strong customer service orientation and administrative experience; very technically savvy.
- Good stakeholder and task management. Ability to maintain professionalism and respect to team members, partners, stakeholders, and internal and external customers.i
- Time availability to work Monday to Sunday with 2 days off per week.
Preferred Qualifications
- Basic understanding of HR Shared Services and People Operations.
- Preferably with at least 1 year of prior experience in an HR Shared Services, In-house HR (recruitment, payroll, benefits, etc.), or outsourced HR environment handling complex tasks such as employee data management, employee inquiry management, contracts lifecycle management, or document compliance.
- Experience with HR Management Systems such as iCIMS, Workday, Oracle, etc and/or experience from a ticketing system as an admin user is a plus.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .