Bank Of America Global Markets Ops Sr Analyst MKTS - Fixed 

United States, North Carolina, Charlotte 

357776831

Responsibilities:

• Resolution and escalation of matched and unmatched trades for AMRS settling in domestic markets,
• Timely response to client queries regarding the confirmation and allocation of their trades
• Liaising with other internal departments to ensure timely settlement of client trades
• Involvement in ad hoc projects for new processes or industry initiatives
• Keeping up to date client contacts and maintaining current client relationships
• Must be client focused with proven track record of excellent communications and interpersonal skills with the ability to present to an audience
• Attention to detail in terms of onboarding new accounts and confirming trade economics.
• Must be self-motivated and able to work independently while also working in a team environment.
• Must be able to operate successfully in a fast paced environment, display strong problem skills and manage multiple completing priorities.

Required Qualifications:

• 3+ years of experience in trade control, operations or middle office within financial services.
• Must be client focused with proven track record of excellent communications and interpersonal skills with the ability to present to an audience
• Ability to successfully navigate and connect within a matrix work environment
• Must be self-motivated and able to work independently
• Must be able to operate successfully in a fast paced environment
• Must be ready to train new hires when called upon

Desired Qualification:

• Previous experience within a client service team
• Fixed Income industry knowledge
• Proficiency in MS Office
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

1st shift (United States of America)