Regular or Temporary:
English (Required)
1st shift (United States of America)** This position is on-site in Charlotte, NC **Provide administrative support to individuals or department. Perform general clerical and general office duties with minimal guidance. Follow established procedures, methods and practices.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Prepare (key) correspondence, reports and forms.
- Compose correspondence as directed within guidelines. May answer correspondence on own initiative.
- Execute routine projects within general guidelines and instruction.
- May provide workflow and problem-solving guidance to other administrative assistants.
- Establish and maintain files and records based on Truist retention policy.
- Screen calls/voicemails and handle or route to appropriate individuals.
- Arrange and handle details related to complex travel arrangements, detailed expense reports, meetings and appointments.
- Deal discreetly with highly confidential information.
- Interact with internal and/or external customers to answer questions, research, and resolve problems that require in-depth knowledge of the function and process transactions within scope of authority.
- Ability to travel overnight up to 20%.
- Available to work overtime / after hours as needed.
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or equivalent education and related training
- 7 years of progressively more complex clerical experience
- Excellent verbal and written communication skills (including strong spelling and grammar), organizational skills, interpersonal skills, and math skills
- Exhibited ability to work independently
- Ability to deal with complex situations which require sound judgment
- Ability to operate office equipment (e.g. copier, fax)
- Ability to endure light physical labor
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Preferred Qualifications:
- Associate’s degree
- Proficient in Microsoft Office applications, including Outlook and MS Teams