Tesla Technical Analyst Service Demand Reduction 

United States, California, Fremont 

356419082

The Service Technical Operations team is looking for an experienced and dedicated individual ready to tackle problems impacting Service Systems globally. The focus is to improve service repair database/ systems and ensure the right parts are allocated to the right repairs. You will need to take initiative as an individual as well as pivot quickly for team goals and targets.

• Maintaining symptoms attributes and mapping
• Maintaining a 1:1:1 relationship between Parts, Procedure, and Metadata systems
• Support critical initiatives in favor of scaling service automation capacity and data quality
• Maintain net zero backlog of update/ newly introduced parts to correction code mapping
• Ability to audit procedure system and understand relations between repair action, parts, and tools. Identify inefficiencies within datasets and merge for streamlined operation
• Update outwards and upwards on performance and key deliverables to stakeholders
• Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment. Possess the ability to manage time and projects to meet targets and deadlines. Support all aspects of our technical operations

• Proficient in MS Office Suite
• High attention to detail. Excellent written and verbal communication skills. You must think on your feet, and love solving problems
• 3 years’ experience in Automotive Industry or Tesla Service
• Understanding on maintaining and repairing vehicles
• Strong understanding of parts and tooling nomenclature
• Fluent in Tesla vehicle architecture
• Valid driver’s license