Business Relationship Owner
- Define and own the strategic vision for each account with your customer priority at the heart.
- Engage with CxO-level Technology, Digital, and Business Decision Makers to drive transformation, digital skilling and technology adoption.
- Lead with empathy, challenge conventional thinking, and align Microsoft’s value to customer priorities.
Sales Hunter & Challenger
- Identify and develop new business opportunities for technology to improve customer challenges.
- Apply challenger selling techniques to reframe customer thinking and drive urgency.
- Leverage digital signals and insights to initiate and close high-impact engagements.
Team Orchestrator
- Collaborate with internal resources and the partner ecosystems to deliver end-to-end customer value.
- Simplify orchestration by aligning with a consistent model across solution areas.
- Drive clarity and accountability across virtual teams.
Operational Excellence
- Deliver consistent achievement of revenue and consumption targets.
- Execute with agility across all business levers and segments, ensuring both quarterly and annual accountability.
- Maintain accurate forecasting and pipeline hygiene.
Learning Agility & Role Excellence
- Embrace continuous learning through structured skilling plans
- Participate in peer-to-peer learning and community calls to share best practices and scale customer excellence.