Help us deliver best-in-class documentation
As a Technical Writer, you will be responsible for:
- Working closely with product managers and engineers to plan user-assistance projects, anticipate documentation needs, solve problems, and communicate progress
- Driving documentation projects through the complete development cycle, with the help and guidance of more senior team members
- Taking care of scope deliverables, set schedules, talk to subject matter experts, write, edit, and produce customer-facing documentation for both GUI and API environments
- Learning and mastering new documentation tools, methods, and delivery mechanisms as the work requires
- Creating and maintaining all types of technical documentation and application content aimed at Akamai customers
- Creating UI text and in-app guidance to help customers navigate through Akamai products and identifying risks, solving problems, and communicating project progress
- Understanding user goals and working with cross-functional teams to scope the user assistance deliverables
Do what you love
To be successful in this role you will:
- Have a Bachelor in Technical Writing, Computer Science, or another related field or its equivalent
- Possess excellent communication and writing skills in English
- Have analytical skills to process complex technical information
- Be capable of writing clear, concise, and engaging copy that guides users through product experiences
- Be familiar with content development tools and have a solid understanding of Markdown
- Have experience writing UI text, in-app guidance, product documentation, and API documentation
- Have a desire to stimulate yourself and learn new skills
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.