Wells Fargo Business Relationship Support Associate- Global 

United States, North Carolina, Charlotte 

353365365

In this role, you will:

• Be responsible for a complex portfolio of customers

• Share leadership role with managers to oversee a portfolio of accounts

• Identify opportunity for process improvements within the portfolio

• Review and analyze the decision process for customer accounts

• Evaluate the profitability and risk of designated portfolio

• Verify compliance and report identified issues for resolution

• Present recommendations to resolve and exercise independent judgment

• Develop expertise in the policies, procedures, and compliance requirements

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Interact with internal customers

• Receive direction from leaders

• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements ​

Required Qualifications:

• 6+ months of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• 6+ months of Treasury Management product knowledge and experience

• 6+ months of Treasury Management Dedicated Client Services Experience

• 6+ months of experience supporting Complex Treasury Management Products such as ECS Product Suite, BAI, International Wires

• Intermediate knowledge of Treasury Management Tools and Applications such as UAM, Service View, Hogan

• Intermediate knowledge of Commercial Banking or Corporate Investment Banking client base

• Intermediate personal leadership skills, including initiative, accountability and the ability to inspire and motivate others

• Energetic, quick learner, positive attitude, willing to work as a team player in a team environment

• Ability to navigate multiple Treasury Management systems, applications, and utilize search tools to find information

• Ability to provide customer service and develop customer relationships

• Problem analysis and resolution skills

• Analytical skills with high attention to detail and accuracy

• Excellent verbal, written, and interpersonal communication skills

• Ability to work effectively in a team environment and across all organizational levels

• Ability to work in a fast-paced deadline driven environment

• Telephone etiquette skills

• Intermediate Microsoft Office skills

Job Expectations:

• This position offers a hybrid work schedule.

• Position Schedule is Monday- Friday from 9am - 6pm Central Time.

• This position is not eligible for Visa Sponsorship

22 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.