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SAP Technology Services Senior Specialist - Server Management LINUX Windows 
India, Karnataka, Bengaluru 
352958241

12.12.2024

What you'll do

As a Technology Services Consultant, you will play a pivotal role in technical and architectural discussions with customers and in developing solution roadmaps. Your responsibilities include:

  • Analyzing and implementing SAP support methodologies.
  • Providing expertise in SAP S/4HANA architecture, conversion strategies, migration paths, methodologies, and tools.
  • Supporting customers with technical queries and requirements throughout their lifecycle within the SAP Enterprise Cloud Services engagement scope.
  • Understanding Hyperscaler/Cloud architectures, including networking and virtual technologies such as load balancers and virtual machines.
  • Taking ownership and leading operational tasks, managing escalations, and driving process improvements.
  • Managing the operation of technical system landscapes, ensuring high-quality, stable operations.
  • Identifying key issues, defining actionable plans, and leading resolution efforts.
  • Supporting customer satisfaction initiatives and handling commercial change requests.
  • Collaborating with SAP stakeholders, including Sales, Presales, Renewals, and Customer Success Partners, to ensure customer success.

Experience and Expertise:

  • At least 8+ years of experience in SAP Technical Administration, preferably in server management (Linux, Windows).
  • Comprehensive knowledge and hands-on experience in the administration and operations of SAP solutions.
  • Strong understanding of S/4HANA architectures, migration paths, and related tools.
  • Solid expertise in SAP HANA and its technical architecture, implementation, and change management.
  • Proven ability in technical planning, configuration, and implementation across multiple SAP and non-SAP technologies.

Leadership and Collaboration:

  • Skilled in coordinating delivery and projects as a team lead in a diverse and heterogeneous environment.
  • Demonstrated ability to work effectively as part of a dynamic, distributed, and virtual team.
  • Experience working with cross-cultural and cross-functional teams.

Customer-Centric Skills:

  • Excellent focus on customer needs with strong networking, relationship-building, and decision-making abilities.
  • Results-driven approach to achieving objectives and delivering value to customers.

Communication and Language:

  • Excellent verbal and written communication skills in English.
  • Proficiency in German is an added advantage.

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