Boston Scientific Cardiac Monitoring Center Manager - San Francisco 

United States, California, San Francisco 

347787761

About the role:
As a Cardiac Monitoring Center Manager, you will lead the site, including certified ECG Technicians and Supervisors, ensuring they are appropriately trained and meeting quality and performance expectations. Drive innovation and continuous improvement using your talents to transform patient outcomes. This Monitoring Center in CA is an ancillary site and requires this role to also support facilities operations on a limited scale. Partnering with your team, you will create solutions for Monitoring Center challenges and enhance the quality, cost, and delivery of services for patients.

This role located in South San Francisco, CA.

Your responsibilities will include:

• Supervising, leading, coaching, and providing work direction to a team of supervisors who lead Certified ECG lab technicians, including performance management, new hire onboarding, and cross-training.
• Running day-to-day operations of the Monitoring Center, ensuring all workflows are appropriately staffed.
• Working as part of a core team with Clinical Education, Medical Safety, and Customer Support to enhance the team and processes performed.
• Driving innovation and change by communicating key business initiatives, promoting employee engagement, and specifically acting as a lean deployment leader; challenging the status quo.
• Meeting quality and accuracy objectives by ensuring compliance with quality systems, supporting continued education and clinical education initiatives, and coaching and mentoring team members.
• Developing and achieving Monitoring Center plans, and proactively identifying and resolving issues.
• Developing and communicating departmental goals to achieve established core metrics and possessing the ability to present metrics and administer the annual Tech bonus program.
• Investigating the root cause of non-conformances, and supporting remediation and communication to stakeholders.
• Leading by example by consistently adhering to company policies and procedures.
• Ensuring the integrity of data and executing required tasks in corporate data systems.
• Fostering an inclusive and positive work environment focused on enhancing employee engagement and retention.
• Possibly directing and controlling the activities and budget of one or more functional areas, divisions, product groups, projects/programs, and/or operations.
• Maintaining flexibility in scheduling. As we support patients 24/7, there is an infrequent possibility that a shift change might occur, or coverage is needed on holidays.

Required qualifications:

• Minimum of a bachelor’s degree.
• Minimum of 5 years of relevant work experience.
• Minimum of 2 years prior people leadership experience.
• Proficient in Microsoft Office.

Preferred qualifications:

• Prior Monitoring Center experience.
• Medical Device, ECG, or regulatory environment experience.
• Soft skills – proven ability to influence others.

Maximum Salary: $ 215000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.