Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Maintain and continue to develop the Integrated Payables proposition for Commercial Banking with particular focus on how the product fits into the overall B2B Payout solution
- Owns ongoing product oversight and maintenance and accountable for meeting product objectives (e.g., P&L, KPI)
- Partner closely with sales, marketing, commercialization, onboarding and service to optimize processes and improve the client experience, ultimately decreasing cycle times and increasing client satisfaction
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Strong knowledge / experience with digital products and US payment initiation methods (primarily Virtual Card, ACH, Wire, Check, Real Time Payment)
- Proven track record of collaboration with cross-functional teams to build better solutions and to execute go-to-market plans
- Ability to build compelling presentations to elicit action from internal stakeholders and to positively influence client buying decisions
- Ability to translate product vision into phased design requirements followed by execution of a go to market product launch
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics