SAP Delivery Executive - West Market Unit 

United States, Illinois, Chicago 

343130756

1. Strategic Account Oversight & Governance

· Own delivery accountability across assigned accounts, ensuring consistent execution and program success.

· Establish strong governance frameworks to manage scope, risk, and performance.

· Monitor consumed Annual Contract Value (cACV) and ensure progress on Commit-to-Consume (C2C) targets.

· Provide oversight to delivery managers and project teams

2. Adoption and Consumption Leadership

· Act as the Adoption and Consumption Executive, driving uptake and realized value of SAP solutions.

· Lead adoption strategies that support cloud transformation, AI innovation, and operational efficiency.

· Ensure delivery is aligned to RISE with SAP standards and CLEAN CORE architectures.

3. Business Transformation & Value Realization

· Guide digital transformation initiatives and develop long-term value plans.

· Leverage creative, AI-driven solutions to solve complex customer challenges

4. Executive Engagement & Relationship Management

· Build and maintain trusted relationships with customer and SAP executives.

· Serve as the senior escalation point for delivery-related matters.

· Promote transparency, alignment, and proactive communication across all stakeholders.

5. Service Expansion & Opportunity Development

· Partner with Sales to identify and shape new service opportunities.

· Support talent development and foster a culture of excellence, agility, and collaboration.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIE

• Bachelor's degree is required, Master’s degree preferred

WORK EXPERIENCE

• 10-15 years SAP services sales and services delivery experience including services management experience. Major Systems Integrator experience preferred.
• ERP implementation leadership experience required including PMP certification.
• Track record of achieving revenue and margin goals while managing multiple client projects of meaningful scope and duration.
• Proven ability to build trusted relationships at the client executive level.
• Ability to effectively manage and resolve client escalations.
• Demonstrated leadership by example style in managing teams and clients

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

San Jose
Palo Alto