Fortinet Systems Engineering Team Lead 

Peru, Lima, Lima 

342897815

Specific SE Team Lead Job Duties:

• Coordinate and assign activities of Related SE Team.
• Recruit, hire and retain key engineers within assigned geography, so the sales processes can continue
• Maintain a great working atmosphere that allows personal and professional development to each one of the team members
• Define and execute a 30/60/90 days process to employees that perform below the required standard and if needed, let him go of the organization.
• Manage, in alignment to Fortinet’s defined policies, the business operation authorizations of his SE Team.
• First point of contact and coordinate SE Team of the MAM Organization.
• Escalate post-sales tickets to the TAC organization.
• Escalate requests to Cross Functional Teams
• Analyze, review and escalate requests to HQ Subject Matter Experts of Advanced Technologies, Project Managers, etc.
• Be the point of escalation for pre and post sales SE activities to the SE Director
• Oversee his SE Team development, included, but not limited to execute, authorize, coordinate: performance reviews, team feedback, hard, soft skills coaching, local and abroad training and technology enablement of Fortinet-related products, sales, pre-sales skills, etc.
• Define the MAM SE Team strategy definition.
• Perform technical, pre-sales and post-sales overview and follow-up meetings with relevant partners and distributors of the region.
• Work with the Marketing team to plan, set and execute the activities needed to fulfill the needs and actions required to have a successful MAM SE team operation and development strategy.
• Properly follow-up to the needs of his team.
• Send needed reports around project status of their team to his SE Manager.

General Job Duties

• Give proper follow-up to VIP projects and promptly report any advances or potential issues.
• Align strategies to properly introduce to the market new products and ensure sales success from the engineering perspective.
• Establish, document and enforce processes that allow higher efficiency and productivity of the presales team.
• Be a spokesperson, appropriately representing the company at public conferences, media and partner/Fortinet driven events.
• Work with Corporate and Field Marketing teams, to help understand specific market needs to drive the appropriate activities that can impact positively market’s perception towards Fortinet.
• Collaboratively work with peers within Latin America, to work on initiatives specific to the LATAM Market.
• Develop relationships with customers, partners and corporate organizations to enhance sales processes and drive customer satisfaction.
• Continuous self-development regarding fast-paced and changing technology to ensure state-of-the-art readiness, both for him/herself and his/her team.

Required Skills:

• 8 years experience in technical/pre-sales support as a sales or systems engineering manager
• Ability to think creatively to develop new solutions to old problems.
• Ability to align engineering processes to sales processes.
• Ability to create a vision, establish a plan, and ensure plan execution through success
• Ability to coach others
• Strong analytical skills
• Bilingual: Strong oral and written communication skills, both in Spanish and English.
• Deep technical knowledge on computer networks and Internet security
• At least 3 years of experience working on a pre-sales position (carrying a quota) for a networking or security vendor.
• Exceptional presenter. Strong ability to present to audiences of all sizes, either at technical level or management level (up to C-level).
• Highly organized. Capable of working and multi-tasking across multiple projects.

Education:

• Bachelor's degree or equivalent experience in network security industry, MBA or MSc preferred.