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Capital One Design Researcher - Principal Associate 
United States, Virginia, Arlington 
342460483

25.03.2025
Design Researcher - Principal Associate

Role Overview

Role Expectations

  • Research Expertise:Enabling focus, transparency and expectations for design research practice across cross functional portfolio and accelerates learning velocity

  • Human-Centered:Effectively navigates the needs of partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights, scalability and tech constraints that deliver meaningful, actionable insights and tracking how we influence insights-to-action.

  • Business-Focused:Demonstrates proficiency with products and processes and apply relevant insights on customers, competitors and broader market trends to business challenges that shape a shared point of view for their team, partners and stakeholders

  • Problem-Solving:Has a solid understanding of tech, data capabilities and emerging technologies and uses this knowledge to inform their work and help their cross-functional team move faster and navigate technical limitations in service of the impactful solutions

  • Collaboration:Leverages a rich network of partnerships across lines of business and the organization to foster collaboration and share solutions, incorporating cross-functional perspectives to bridge gaps in information

  • Communication:Presents work across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point of view that influences strategic decision-making and direction at senior levels

Basic Qualifications

  • At least 4 years of experience conducting research in corporate enterprise organizations

  • At least 4 years of experience conducting quantitative and qualitative primary research, and at least 4 years of data analysis (survey data, behavioral analytics, etc.)

Preferred Qualifications

  • 7+ years conducting research in large, corporate enterprises

  • Experience working with stakeholders and partner groups such as tech, and product

McLean, VA: $127,500 - $145,500 for Pr. Associate, Design New York, NY: $139,100 - $158,700 for Pr. Associate, Design Richmond, VA: $115,900 - $132,200 for Pr. Associate, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.