JPMorgan Onboarding Project Manager Senior Associate 

United States, New York, New York 

339312341

As a Client Account Services – Onboarding Project Manager Senior Associate in Client Account Services (CAS) you will be responsible for the team’s governance, oversight and reporting across four functional verticals to ensure consistency and timely program delivery in support of the largest outsourced Investment Middle Office Services (IMOS) onboarding in the market.

Job responsibilities

• Owns and is responsible for internal milestone plan, risk log and governance reporting
• Consolidates and delivers team reporting to internal and external stakeholders
• Manages senior internal and external stakeholders
• Identifies and implements continuous improvement opportunities
• Takes an active role in shaping and implementing future target operating model
• Coordinates with clients to assess new requests, manage future pipeline and address queries to enable successful account setup and onboarding
• Is a key liaison between functional teams (Client Services, Operations, Technology, Change Management)
• Establishes thorough understanding of the IMOS end-to-end process and is able to clearly communicate

Required qualifications, capabilities and skills

• Demonstrated experience in structuring and managing projects, strong written and oral communication skills.
• Ability to build strong, cohesive partnerships with the Client, product development, operations, technology & other key stakeholders.
• Ability to prioritize and execute against multiple deliverables, changing workflows with appropriate levels of escalation.
• Ability to work independently and as part of team to identify and logically analyse complex challenges to deliver organizational goals while also working effectively in a matrix organization.
• Detail orientated and able to challenge and improve current operating practices.
• Strong Microsoft Office skills with experience in creating and delivering presentations to senior stakeholders

Preferred qualifications, capabilities and skills

• Experience in or knowledge of Middle Office functions
• Background of business improvement and optimisation of operating practices
• Agile/PRINCE2/Lean Six Sigma or other relevant Project or Change Management qualification or experience