Citi Group Senior Information Security Analyst 

Hungary 

337145842

The Identity and Access Management (IAM) Information Security Administration (ISA) Service Delivery is a global organization within CISO with 600+ staff located across the globe. IAM ISA Service Delivery manages entitlement and provisioning of access for internal Citi employee / contractors and increasingly for external Citi clients who are using Citi applications.IAM ISA Service Deliveryworks in partnership with CISO to build appropriate security architecture in new apps and supports large business driven technology projects related to information security issues.

What you will do:

• Excellent understanding of end-to-end Citi products, processes, policies, regulations, and governance. Initiates process changes and improvements

• Handling complex, multi-tiered escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service. Leading and resolving severity escalations and identify root cause and creating corrective action plans.

• Representing IAM ISA Service Delivery on compliance calls, meeting with Audit. Collecting and analyzing evidence (deliverables) with internal/external compliance and auditing agencies / officials and add intelligence into the information collected.

• Process entitlement, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds, including bulk requests and housekeeping tasks.

• Ensuring adherence to pre-assigned SLO requirements for designated requests at a personal and team level.

• Performing system setup, packaging, and installation. Identifying need for new tasks and creates them on demand.

• Checking and reviewing implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of IAM ISA Service Catalogue requirements for simple thru complex, multi-tiered applications.

• Identifying, registering, and resolving potential compliance issues. Responsible for closure and keeping the inventory up to date. Drives and encourages IS culture.

• Effectively utilizing Talent Management process (i.e. trainings, goal setup etc.) and system. Knows how to develop and implement an effective Development Plan.

• Supporting automation program, including creation of Business Requirement Document and Minor Development Document.

Your profile:

• Minimum 2 years’ experience either in an Information Security Administration environment or related field with customer service experience in data management.

• Usage of the most complex tools within Microsoft applications and link them creating workflows between different formats.

• Excellent command of English language (both verbal and written).

• Complex application or system knowledge

• Minimum High School Degree, however, bachelor’s degree or higher is an advantage or the candidate should have proven equivalent work experience.

• SSCP/CISSP/ITIL/PMP/LEANcertificate is advantage.

• Strong interpersonal, negotiation and troubleshooting skills.

• Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Time Type:

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