Truist Teammate & Collaboration Product Director 

United States, North Carolina, Charlotte 

337069367

Regular or Temporary:

English (Required)

1st shift (United States of America)

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Provide executive leadership for all end user and collaboration functions and business unit budget management.
2. Define the enterprise digital teammate & collaboration vision, strategy, and roadmap for Truist products and solutions.
3. Develop P+L for the products within the product line in partnership with finance. Define critical metrics that define success of the products.
4. Interface with LOB business leaders and Corporate Properties to align to enable the business with remote, and office based solutions for teammates and customers.
5. Identify and drive key metrics and industry benchmarks for the products and services to ensure stable, cost effective and secure products and services.
6. Collaborate with stakeholders to gather and prioritize business requirements, considering security, usability, and customer needs.
7. Drive product innovation and differentiation by staying abreast of industry trends, emerging technologies, and customer feedback.
8. Work closely with business, DCIO, risk and cyber partners to develop go-to-market strategies, positioning, and messaging for infrastructure products.

9. Analyze market trends, competitive landscape, and customer feedback to identify opportunities for product enhancements and new features to enable business strategies.
10. Develop and maintain strong relationships with customers, partners, and key stakeholders to gather insights and feedback to determine business unit performance and NPS scores.
11. Ensure compliance with regulatory requirements and industry standards related to end-user, digital & collaboration platforms and data protection.
12. Provide mentorship & development across the networking domain at Truist to ensure a collaborative, growth-oriented environment with career progression and well thought out succession planning.

QUALIFICATIONS
Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in Computer Science, Information Technology, Business, or related field.
2. Minimum of 15 years of experience in leading global scale end-user & collaboration domains at large enterprises, with a focus on secure products and solutions.
3. Minimum of 7 years of executive leadership with direct multi-million-dollar budget accountability.
4. Strong understanding of enabling large-scale enterprise workforce with digital solutions.
5. Strong understanding of mobile workforce enterprise & cloud based technologies.
6. Proven track record of successfully managing the development and launch of direct to consumer products or solutions.
7. Excellent analytical and problem-solving skills, with the ability to translate customer needs into actionable product requirements.
8. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex technical concepts to non-technical stakeholders.

Preferred Qualifications:
1. Master's degree preferred.

2. Experience with Agile/Scrum methodologies and product management tools (e.g., JIRA, Confluence) is a plus