SAP SAP NS2 Senior Operations Specialist - Hybrid / Herndon VA 

United States, Virginia 

336714745

NS2 COMPANY DESCRIPTION

All internals must have manager’s approval to transfer.

Specific responsibilities include:

· Leads complex and cross-functional and cross-organizational projects in support of operational and business performance objectives.

· Works on business issues and advanced complex technical projects requiring product, technical, or business knowledge and concepts.

· Manages large projects, develops detailed timelines & plans, and creates ad-hoc teams to best meet the needs of the business.

· Coordinates the design, planning, and implementation of cross-functional programs, , processes, standards, and procedures.

· Acts as a trusted advisor across the business, applying expert knowledge and timely communication to and from senior leadership

· Provides neutral & holistic view across business units and drive cross-unit collaboration on initiatives.

· Monitors progress and provides regular updates on project, business process, and risk mitigation activities to executive leadership and peers across organizations

· Actively contributes to the enhancement of business and process performance, project management and organizational change

Strategy to Execution:

· Support development of operations strategy, execution and operational plans necessary to achieve oCOO and NS2 overall strategic objectives

· Support business units in identifying, assessing, monitoring, and reporting risks to achieving business objectives

· Recommend and track mitigation of identified risks

· Directs the creation of concepts and content for information rollout (newsletter, Corporate Portal content, Wiki-pages)

· Provide process guidelines, standards, methods & tools

· Develops concepts and processes for continuous improvements of operational procedure, tools, processes, and content

· Conducts assessments and reviews to actively contribute to improvement on process performance

· Monitor process compliance and compliance to company-wide standards

Performance Management (including KPIs/OKRs)

· Supports senior management in defining, measuring, monitoring and evaluating KPIs, OKRs, and/or Success Measurements

· Identify and analyze business, operational, and financial data

· Ensures metrics are meaningful and support the overall business strategy and departmental objectives

· Prioritizes data management and automation projects in alignment with business needs and in coordination with leadership across organizations.

· Defines requirements and champions development of an ontology for enterprise data for reporting of business key performance indicators (KPIs) and other supporting metrics and analytics

Experience Required:

· 7+ years business experience

· 5+ Experience in business operations, financial or risk management, or related field

· Project management and organizational skills preferred with strong written and verbal communication skills

· BS/BA degree required in business-related field

· MBA or equivalent is preferred

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Washington DC