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Apple Manager Engineering Program Management - Strategic Data Solutions United States, Texas, Austin 335116766
31.03.2025
This role provides an opportunity to exercise interpersonal, organizational, technical, analytical and leadership skills. In this role, you will help create and drive strategic roadmaps and coordinate quick tactical responses. You will manage a team of engineering project managers that will support the mission across all programs within AMP. Our aim is to address digital fraud without sacrificing customer experience. Given the adversarial nature of fraud, we are constantly challenged to innovate together, drawing from diverse perspectives as we design and build new solutions. You will acquire a deep understanding of physical fraud methods, our service strategies and systems, so that you can support and influence innovation.
• Lead and grow a team of highly skilled program managers and engineering project managers. Providing guidance, mentorship and support• Recognize, attract and develop talent• Support our operations—managing business critical metrics by partnering closely with machine learning engineers• Get into the details on analytical projects and critical metrics. Expert ability to dive deep with the team to solve complex challenges• Help machine learning engineers, software engineers, and TFAs prioritize work in alignment with urgent operational responses as well as long-term roadmap vision to balance impact, cost, resourcing, timeline and risk• Build partnerships with key business and engineering leaders across multiple teams• Continually identify and drive opportunities for process improvement• Drives intra- and cross-team projects from inception through release and monitoring
- Bachelor's degree in any analytical, quantitative or technical field (engineering, math, computer science, finance or similar), or equivalent experience
- 5+ years of management experience
- Experience organizing and leading cross-functional technical projects (clarifying requirements, resolving conflicts, defining roadmap, driving progress)
- Demonstrable ability to think broadly about business, customer and system impact
- Ability to learn and provide in-depth evaluations of complex engineering and analytic issues
- Skilled at using data to present, advocate for and prioritize among solutions
- Experience motivating and empowering others to do their best work
- Previous experience with engineering, data analysis, machine learning or fraud detection/response would be beneficial
- The ideal candidate is inquisitive and has a desire for continued self-improvement and development of new skills
- Eager to take on leadership and people management responsibilities
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