Analyzes customer complaints, events and other post marketing surveillance data by examining the data for patterns and trends and investigating when necessary.
Investigates identified trends by starting a formal trend investigation and trend report and working on cross-functional teams.
Documents trend action by updating the trend report at appropriate levels and by performing a Health Risk Analysis.
Communicates product performance by formal presentations to management committees and design teams, supporting published product performance reports and supporting customer requests for performance information either directly or through the sales organization.
Provides input for process improvement and helps develops tactical approaches to implement team strategies.
What We’re Looking For:
Bachelor’s degree in engineering
English Level desired: B2+
Experience: 6 + years
Or an equivalent combination of education and experience.