Boston Scientific QA Quality Supervisor 

Costa Rica, Alajuela Province, El Amparo 

24861077

Costa Rica-Coyol

Key responsibilities:

• Analyzes customer complaints, events, and other post marketing surveillance data by examining the data for patterns and trends and investigating when necessary.
• Investigates identified trends by starting a formal trend investigation and trend report and working on cross-functional teams.
• Documents trend action by updating the trend report at appropriate levels and by performing a Health Risk Analysis.
• Communicates product performance by formal presentations to management committees and design teams, supporting published product performance reports and supporting customer requests for performance information either directly or through the sales organization.
• Provides input for process improvement and helps develops tactical approaches to implement team strategies.

Minimum Requirements:

• Bachelor's degree in Industrial Engineering, Chemical, Electromechanical, Biotechnology or related field.
• Proficiency in Microsoft Office Package
• Intermediate English Level (B2)
• People lead experience
• Medical Industry experience (4/5 years)
• Submit resume in English

Preferred qualifications:

• Experience in quality and regulated production environments
• Data analytics and problem-solving tools knowledge.
• Statistic tools knowledge
• CQE/ASQ desirable