Amazon Catalog Manager 

China, Guangdong Province, Luohu District 

333696632

Core Responsibilities:
· Responsible for meeting operational and business goals through leading a team and capacity planning through forecasting
· Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies
· Work with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect vendor/catalog management workflows
· Drive appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals
· Manage stakeholder communication across multiple lines of business on operational milestones, process changes and escalations
· Ensure high quality standards for interviewing and hiring employees at all levels of the organization
· Execute specific people programs on coaching and development and team engagementKey Performance Areas:
· People Management (leadership, stakeholder management, team management, floor control and retention)
· Formulate, Implement, track career path & Individual Development Plans of each member in the team
· Metrics Management through regular reviews and delivering specific metric goals against targets
· Mentor and guide Associates, Sr. Associates and SMEs to manage quality, improve process efficiency, conceptualize, design and deliver trainings to the team
· Manage the team and ensure high service delivery and execution
Key job responsibilities
· People Management (leadership, stakeholder management, team management, floor control and retention)
· Formulate, Implement, track career path & Individual Development Plans of each member in the team
· Metrics Management through regular reviews and delivering specific metric goals against targets
· Mentor and guide Associates, Sr. Associates and SMEs to manage quality, improve process efficiency, conceptualize, design and deliver trainings to the team
· Manage the team and ensure high service delivery and execution

- 2+ years of team management experience
- 2+ years of program or project management experience
- Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level
- Experience leading process improvements

- Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility