US Bank Corporate Sales Category & Relationship 

United Kingdom 

330657444

To undertake Sales of merchant services to an assigned portfolio of small to medium-sized Elavon clients via telephone oremail and in person.

Direct line reporting:

• Head of UK SME Sales Bank Channel

This rolea ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.

Agility and innovation

• Adapt quickly to changing priorities; create new and better ways for the organization to be successful.
• Embrace change and stays focused, effective, and positive in the face of uncertainty.
• Examine own work methods regularly and finds ways to boost efficiency and productivity.
• Suggest creative and original ideas; arrives at innovative solutions, often finding unique connections between previously unrelated elements.
• Recognize industry trends and initiates a discussion about how future issues may impact own.

Collaboration

• Build partnerships and promote a culture of teamwork to drive one U.S. Bank.
• Identify multiple ways to contribute to the group; explores new ways to add value.
• Identify and enlists a wide variety of stakeholders who can add value to team outcomes.
• Draw upon insights from varied sources to gain a deep understanding of how to meet multiple internal and external stakeholder needs.

Customer centricity

• Build strong customer relationships and deliver customer-centric solutions.
• Give customer requests immediate attention; connect with others to ensure the best possible outcome for customers.

• Forecast subtle changes in customer priorities and expectations; regularly adjust approach to meet customer needs.
• Maintain open channels of communication with customers; ensure that problems have been resolved to customers’ full satisfaction.

Drive for results

• Hold self and others accountable to consistently achieve meaningful results.
• Push self to achieve outstanding outcomes; set bold performance goals.
• Exceed goals; find ways to deliver results more quickly or to a higher standard.
• Convey a strong sense of ownership; readily takes responsibility for actions and makes necessary corrections.
• Demonstrate great tenacity to achieve results despite obstacles and setbacks; continue to push ahead despite major challenges and frustrations.

3.Technical Competencies for your role – what are you expected to know

• Demonstrable over-achievement against target experience in a direct sales technology based business-to-business marketplace in a role that is primarily focused on new business acquisition. Specialist knowledge of the Acquiring market is desirable.
• Well-developed understanding of the skills involved in opening and closing a sale in the SME market. A structure that is underpinned by a recognised sales methodology is desirable.
• Direct experience of following a competency based framework model to develop sales practices.
• Proven ability to develop and maintain an effective network of contacts and build relationships at all levels of Elavon, partner and externally.
• Experience and success in selling technology solutions would be beneficial.
• Broad commercial and financial acumen and awareness of issues involved in negotiating contracts and has ability to negotiate logically and constructively.
• An influential and highly effective communicator (verbal/non-verbal/written).
• A team player able to work and support colleagues across a multinational organisation.
• A willingness to accept change and the ability to maintain effectiveness in a changing environment with ability to “see the bigger picture”.

4. Qualifications Required to perform your Role?

• 5 years of B2B sales experience essential.
• Financial services experience is beneficial.

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