Your Role and Responsibilities In your role as a Digital Sales Technical Specialist, Red Hat, you are the technical expert and advisor to our clients, sales teams and/or Business Partners. You understand the client’s business/technical requirements and/or competitive landscape and combine this with your knowledge of Red Hat offerings to present solutions that drive value for clients.
Your key responsibilities will include the below:
Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor to your team, our clients, and our business partners
Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions and interlock with Digital Sellers on territory strategies.
Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution
Ability to identify, create and progress new opportunities as measured by Tech OI and technical activities.
Understands client needs and proactively influence clients’ decisions and improve depth and breadth of customer technical capabilities.
Influence the clients’ technology strategy and recommend solutions that bring maximum value of Red Hat products
Understand Red Hat’s points of view, the competition in the market, and know how to position Red Hat’s unique value proposition
Lead solutions training and provide enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience
Collaborate with Marketing and Sales to build proactive sales plays that help uncover new Red Hat opportunities
Apply technical and sales knowledge to create and deliver proof points to assist with deal progression and closure in order to achieve revenue targets
Driving client satisfaction such that clients become promoters of Red Hat solutions
Keep product knowledge up to date and articulate value proposition/ROI, based on your understanding of the competitive landscape
Position the value and advantages of assigned specialty/brand products in comparison to the competition
Required Technical and Professional Expertise
At least 5+ years’ experience in the technology industry with experience in presales, sales engineering or consulting
Ability to interpret and articulate customer business and technical needs
Understanding of complex enterprise solutions and architectures
Knowledge about Platform /Infrastructure/Application modernization /Automation + PaaS/Cloud
Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)
Results-driven, collaborative team player attitude
Excellent communication and listening skills with a strong focus on client satisfaction
Strong personal integrity and an affinity with technology
Preferred Technical and Professional Expertise
Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)
Previous experience in a technical presales or support role focused on DevOps, cloud computing, and Platform-as-a-Service (PaaS) or Container-as-a-Service (CaaS) technologies
Knowledge of key technologies in DevOps including Linux containers, container management, security, and continuous integration (CI) and continuous delivery (CD) tooling
Experience with configuration management technologies like Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies