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DigitalTurbine Junior Yield Operations Specialist United States, North Carolina, Durham 328996127
15.09.2024
Key Responsibilities:
Analyze and field Yield operations tickets in Jira to provide support when new devices are launching with our partners which includes generating new SIDs (unique IDs), programming carrier required apps and relevant advertiser campaigns. You will be responsible for ensuring the data configuration and reporting is all aligned to capture data.
Process App Approval Request forms in Salesforce and keep the Yield Managers informed of changes, issues, and escalations. Yield Ops is responsible for owning this process.
Maintain upkeep of internal Yield Wiki pages in partnership with Yield Managers, ensuring all required information and processes are kept up to date
Understanding the “big picture” target KPIs by Carrier and assisting in monitoring daily reports
Assist the Yield Managers in programming new campaigns & monitoring internal Slack channels for revisions and adjustments
Be the first eyes on newly launched campaigns and verify data is pulling through correctly, flagging any areas of concern.
Working with the Notification OPs Lead to QA Notification approval requests & configurations prior to deployment
Monitor day to day KPI metrics, and understanding the trends and providing feedback to the Yield Managers
Performing regular audits of configuration accuracy, OS updates, and maintenance of device configurations
Require Skills:
2+ years of experience, in a similar or operationally focused role
Exceptional attention to detail and organizational skills to multi-task & manage various priorities simultaneously.
Highly self-motivated, with a positive attitude, and proactive approach
Problem-solving mindset and ability to troubleshoot & identify technical issues under time-sensitive situations
Exceptional communication skills both verbal and written
Desire to work in a fast paced environment
Proficiency in Google Suite products, Salesforce, and MS Excel
Experience with Tableau and SQL experience is helpful but not required
About Digital Turbine:
The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.
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