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markets, ATM, TCR and other branch hardware will continue to play a large role in meeting customer and associate transaction needs.
provide value for associates, customers, internal and external partners as your efforts go towards continuous improvements to support our
Responsibilities:
Elevate project management with delivery and execution by focusing on goals to reduce impacts to the business and customer
Actively demonstrate a risk-mindset with data quality, well-managed structure, proactively identifying potential issues, and escalating concerns to be audit-ready at all times
Perform validations to ensure Regulatory compliance and support controls
Manage and mature simple, repeatable processes that help drive value
Lead cross-functional hardware and cash related projects, define and manage schedules to ensure successful project delivery that align with business goals
Understand overarching ATM & Cash operations processes in order to identify gaps and drive improvements to support our well-managed pilar
Create and update desktop procedures and reporting to reflect accurate project/process information
Manage and communicate with multiple internal and 3rd party vendors to plan and implement projects i.e., Installers, security, cash, equipment manufacturers
Bring new ideas to the table and challenge the status quo
Foster a culture of openness, collaboration and continuous improvement
This role might require schedule flexibility during times when work volume is high to support operations.
Qualifications:
High School Diploma, GED, or equivalent certificate
At least 1 year of project/process management experience
At least 1 year experience working in Jira, Confluence, Google Suite, Google Data Studio, and updating formulas
Qualifications:
At least 1 year of ATM experience
Bachelor’s Degree or Military Experience
Lean, Agile, Six Sigma, Business Process Management, or Project Management Certification
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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