Identify issues and co-ordinate with the relevant functions internally for prompt resolution on disputed points within set time-frame parameters
Work with key partners in legal, business, operations and technology, contribute towards the development of an efficient operating framework
Work closely with business stakeholders in various locations and global document management team in India, US and UK.
Productivity and Quality will be the measure of performance for this role. Producing good quality work is therefore paramount to the success of the candidate in the organization.
Take lead on process improvement & automation
Managed assigned tasks independently.
Have a control mindset
Required Qualifications, Skills and Capabilities
Graduated from Economics, Business Administration, Legal or Similar
Fluent in English;
Knowledge of MS Office package is a must;
Strong organizational skills;
Strong verbal and written communication skills
Preferred experience in middle or back office operations
Understanding of the financial services industry, products, and processes
A strong sense of ownership and responsibility
Excellent client focus and customer care working practices