Citi Group Ops Support Specialist 

Mexico, Mexico City 

325545997

Responsibilities:

• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research
• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed
• Conduct basic analysis and research as well as workflow management
• Support an expansive array of products and services
• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1-3 years of relevant experience
• Experience working in a business office or operational environment
• Proficient computer and math skills with a focus on complex databases and spreadsheets
• Demonstrates technical and administrative expertise
• Consistently demonstrates attention to detail
• Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

La Unidad Emision de Cheques, NetKey y Prealtas de la Dirección de Transaction Services y Core Operations tiene como objetivo dar seguimiento y asegurar los cuadres en cifras de producción, la atención oportuna a Ejecutivos, Bancas y Gerencias de producto, así como el cumplimiento a las actividades que por contrato se encuentran comprometidas por parte de los proveedores de la Subdirección de Personalización de Medios de Acceso.

Time Type:

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