Field Service Engineer - Port St. Lucie
In this position...
What you'll do...
- Provide repair assistance on "difficult to repair" vehicles to improve Customer Satisfaction and Fix it Right the First Time.
- Support the product concern identification and resolution process with Product Development and Quality teams.
- Provide support to Ford and Lincoln dealerships to help improve their overall repair capability (technical competence, tools and equipment, service repair information, diagnostics, etc.)
- Support Company initiatives that enhance the vehicle diagnosis and repair process.
- Develop and author technical documents for publication.
You'll have...
- Bachelor’s Degree
- 2+ years of experience using Microsoft Office Suite
- 1+ years of automotive experience
Even better, you may have...
- Bachelor’s Degree in Automotive Technology, Automotive Management, Automotive/Mechanical Engineering or related field of study
- Ford specific Automotive Repair Technical Training
- Automotive dealership or independent "hands-on" vehicle repair experience, Ford and/or Lincoln Brand
- Ability to independently plan, organize, reorganize, prioritize, and problem-solves issues
- Professionalism including customer service/interface skills/experienceYou may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
| • Immediate medical, dental, vision and prescription drug coverage |
|
| • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more |
|
| • Vehicle discount program for employees and family members and management leases |
|
| • Established and active employee resource groups |
|
| • Paid time off for individual and team community service |
|
| • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day |
|
| • Paid time off and the option to purchase additional vacation time. |
|
| For a detailed look at our benefits, click here: |
|
This position is a salary grade 7.Visa sponsorship is not available for this position.
