Considered a subject matter expert in energy system installation and is capable of training and mentoring others, may be responsible for a group or team
Able to supervise the jobsite and proactively guide and train team members to ensure compliance. Attend weekly team meetings and mandatory training sessions on new products, service methodology, and safety
Able to service and commission energy systems on roofs including array layout, and mounting hardware based on site conditions and customers’ needs and expectations. Capable of completing work both with a team and as a lone worker
Proactively resolves equipment and system issues and can troubleshoot and overcome obstacles onsite. Performs routine maintenance on energy systems
Applies advanced knowledge to improve processes and proactively reviews workmanship onsite. Able to understand productivity goals and drive team members to improve efficiency
Collaborates with warehouse team to ensure all materials and equipment necessary for servicing is available onsite and communicates job status to customer and leadership
Provide an exceptional customer experience to all customers. Performs other related duties as assigned
What You’ll Bring
Extensive knowledge of PV equipment, installation, service, electrical wiring, and equipment
Experience in roof work, general construction, or carpentry preferred. Able to bend conduit unassisted
Excellent analytical and problem-solving skills and able to work well with others in a collaborative team environment
Ability to read building plans and equipment manuals. Computer skills preferred
Ability to safely handle power tools and materials such as: ladders, inverters, solar panels, panel boards, batteries, and other similar electrical equipment, lumber, roofing materials, etc.
Excellent customer service and strong written and verbal communication skills. Able to always maintain Quality Standards
Travel is mandatory and will vary dependent on business needs. Employees must be able to travel for up to 2 weeks at a time, several times a year, to various locations within the US. Excellent attendance is essential for the team to achieve success. Valid driver's license required