As a Surveillance Lead, you will work on daily reviews of alerted messages to identify potential issues and escalate such issues as applicable. You will leverage your knowledge of financial services and/or legal/regulatory background to find potential market conduct risks, reputational risks, or other compliances risks. If you are intellectually curious and have a passion for connecting dots, you may be the perfect fit for our team. JP Morgan’s global surveillance program monitors electronic written and voice communications to detect various forms of market misconduct or other potential conduct issues.
Job Responsibilities
- Conduct lexicon-based reviews, certain targeted reviews, and ad hoc reviews of employee electronic communications (e.g. emails, Bloomberg chats, etc) and voice communications
- Review and analyze communications and related information to identify potential compliance issues relating to market conduct risks, reputational risks, or other compliance risks
- Interact with Line of Business Compliance and other internal teams to appropriately escalate potential compliance issues
- Develop and enhance surveillance review processes and procedures
Required Qualifications, Capabilities, and Skills
- Fluency in Spanish and Portuguese
- Bachelor's Degree
- Minimum 3+ years of Compliance, Surveillance or Risk related experience in a financial services environment or similar legal/regulatory experience
- Strong written communication, verbal communication, and presentation skills
- Excellent analytical skills and strong attention to detail
- Investigative instincts and background/experience in reviewing communications
- Strong knowledge of financial markets and products including terminology
- Demonstrated ability to handle multiple tasks in a fast-paced environment
- Ability to effectively partner with key stakeholders and technology partners
Preferred qualifications, capabilities, and skills
- Juris Doctor (JD) degree
- Experience with communications surveillance tools (Connected Archive), Actimize Case Manager, Excel, and SharePoint a plus