JPMorgan Control Manager - Customer Journey Vice President 

United States, Ohio, Columbus 

322694776

As a Control Manager Vice President within the Global Customer Platform (GCP) Product team, you will lead the development of an improved control framework that promotes a continuous and integrated approach to risk assessment. Your role will also involve assisting in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities:

• Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies
• Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

Required Qualifications, Skills and Capabilities:

• Bachelor’s degree or equivalent experience required
• 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance
• Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)