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Philips Technical Consultant - Patient Monitoring Field Orlando FL United States, Florida, Orlando 321473424
be responsible forcustomer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.
Your role:
Provide technical recommendations that best suit the environment based on customer requirements,support the transition from a break fix operating model toacustomer solutionsfocusedoperatingmodel.Drive continuous improvement of implementationmethodology
participateas a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners.
Perform all administrative duties within established Philips, State, and Federal regulatory requirements andtimeframesincluding timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.Adhere toestablishedtraining, quality, and safety requirements.
Install complex, multi-phased systemscomprisedof IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions).Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and mechanical problems.
Travel across the specified geography is required.The average driving time is 1-4 hours daily and may exceed 50% at times.Occasional overnight stays and travel by air and/or train may berequired.
the right fit if:
acquired1+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
Your skills include networkconfiguration and/ortroubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (orrequiredto obtain within12months from beginning of employment).
You have a bachelor’s degreeincomputer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this
must be able to
Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).
Wear allrequiredpersonal protective equipment.
How we work together
This is a field role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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The hourly pay range for this position in Florida is $24.40to $41.83, plus overtime eligible.
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
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