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PURPOSEAND OBJECTIVES
EXPECTATIONSAND TASKS
Among other responsibilities, you should expect to do many of the following:
- Investigates and resolve critical system issues for Enterprise level Fortune 500 companies.
- Analyzing complex, real world, unique problems; often working in production environments.
- Feel the satisfaction from delivering a solution to customers that make their businesses run simpler and better.
- Meet, work and talk with colleagues and customers from all around the world!
- Master SAP software that is being used by industries, governments, and multinational companies around the globe.
- Participation in AfterHoursSupport &Weekendshiftsasscheduled
Be part of a small, tight-knit team of professionals:
- Working collaboratively to provide solutions to customers.
- Learn new skills and technologies that will open paths to many new possible careers. The learning never ends – you are expected to continuously learn and up-skill during your time here.
- Be a social media guru and create Knowledge Bases, blogs, wikis, and videos, for colleagues and customers.
- Innovate and create new tools that will help SAP run simple. Anything you can think of to make the business run better will get SAP support.
- Join the global SAP Family and become an ambassador for the Support Organization.
EDUCATIONAND QUALIFICATIONS/ SKILLSAND COMPETENCIES
- Excellent English communication skills (written and oral)
- Excellent diagnostic and technical analysis skills
- Good understanding of SQL language
- Good understanding of Relational Databases (HANA, Oracle, Sybase, DB2, SQL Server, etc.)
- Good understanding of Linux/Unix operating systems
- Computer Science degree/diploma or equivalent industry experience
WORK EXPERIENCE