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Gong Senior Analyst Strategy & Operations United States, Illinois, Chicago 315223694
Today
RESPONSIBILITIES
- Act as a thought partner for senior GTM leadership, with a focus on process and analytics
- Be an internal champion of Gong usage including partnership with the Product team on Gong improvements & bugs, finding new ways to use Gong for Sales use cases, enforcing Gong hygiene and usage with the Sales team
- Partner with Sales, Operations, and Finance leadership on developing territory methodology, headcount models and capacity plans
- Run and maintain weekly/monthly operating rhythm including forecast/pipeline reviews, demand gen reviews, MRR/QBR, account reviews, KPI tracking, headcount tracking, etc.
- Build and maintain tight partnerships across the Revenue org (Enablement, Marketing, CS) to drive operational strategies that span the organization.
- Partner with analytics and BI team members to design, develop, and implement reporting and dashboards to manage the business, aligning with the operating rhythm set by Sales & Operations leadership
- Analyze and promote the health of the business to improve Sales productivity & performance.
- Quickly solve sales process pain points in the moment, while helping develop long-term solutions.
- Work with the System Ops team to help design new and improve current workflows/automation for GTM teams.
- Identify, prioritize and scope key strategic initiatives/projects accordingly.
- Build and maintain key documentation regarding our policies, sales processes, and engagement rules; help enforce "compliance" at all levels.
- Tech-curious: problem-solver who seeks out creative solutions using process + technology.
- Great communicator- propensity to translate technical information or complex concepts and speak to them in a clear and effective way to internal customers and stakeholders.
- Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment.
- Ability to execute: can juggle multiple projects, fulfill priorities and meet deadlines.
- Be a data junkie that knows what quality data means and help the team design & improve it.
- 3+ years of relevant revenue/business operations experience with a solid understanding of SaaS business models and using Salesforce.com.
- Experience navigating a complicated tech stack including tools for CRM, Account planning, Account Scoring, Data Enrichment, and other Productivity tools
- Exceptional analytical and quantitative skills. SQL knowledge is a plus.
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
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