SAP Customer Success Partner Senior Advisor - HXM 

Thailand, Bangkok, Bangkok 

315214036

The main areas of responsibility are:1. Customer Success:

• Supportive responsibility for customer’s success with SAP cloud subscription solutions with a given Domain or scope of assignment
• Supports execution of LoB/Buying Center level Relationship Assessments.
• Supports development, maintenance, and actioning buying center or LoB-level Outcome Success Plan (OSP)

2. Engagement & Coordination:

• Supports coordination of success resources across SAP to accomplish customer's desired outcomes.
• Is supported by the CE&X Centers and other SAP resources for deeper subject matter expertise when required

3. Consumption & Commercials:

• Supports monitoring LoB(s) adoption / consumption and documents business impact

Experience & Language Requirements:

• 4 - 15 years of experience in the following areas:
• SaaS or Cloud Solutions experience a plus
• Managing customer engagements including commercial experience
• Multi-lingual a plus depending upon region
• Excellent verbal and non-verbal communication skills
• Excellent analytical skills

Bachelor's degree equivalent

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