As a Market and Product Expansion Director in Commercial Bank Payments, you serve as the subject matter expert on Healthcare, Higher Education, and Not-for-profit industry Payments needs. You bring an extensive understanding of the industry landscape to help ensure we have the products our clients need.
Job responsibilities
- Identifies and quantifies the core payment flows in each industry, and defines the unique needs for each flow
- Builds business cases for development requirements to meet the need of each flow
- Designs product operational activities to fit the market and adapts collateral, sales training, pricing, and request for proposal (RFP) materials to resonate with target segments
- Partners closely with Product teams to ensure adherence to industry regulations, controls frameworks, and governance approval processes
- Partner with marketing on value proposition, market positioning and communications, and with field strategy to ensure a thoughtful plan on sales readiness; also, partner with product to ensure internal readiness and support
- Collaborate with sales, product solution specialists (PSS) and marketing to manage Sales campaigns in an effort to increase revenue
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise supporting HHN clients in Sales or Product capacity
- Significant experience in banking with understanding of the payments business and products
- Proven ability to identify opportunities for market growth
- Demonstrated prior experience influencing across functions and teams while delivering value at scale
- Ability to communicate effectively with senior executive-level leaders
- Ability to negotiate, influence, and collaborate to build successful relationships
- Strong critical thinking and problem solving skills