JPMorgan JP Morgan Wealth Management - Senior Product Associate Servicing 

United States, Texas, Plano 

312358906

Job responsibilities:

• Drive solutions discovery, refinement, and delivery in a mature Agile environment
• Collaborate cross-functionally with product owners, legal, advisors, risk/controls, operations, technology, design, and data partners
• Develop, refine, and maintain clear documentation of the scope, workflows, and user stories
• Engage technology partners to help refine tasks and user stories on a daily basis
• Facilitate Quality Assurance, User Acceptance Testing, and Production validations to ensure the delivered solution ties back to the requirements
• Support escalations; develop and share subject matter expertise for Production issues and incidents resolution
• Apply domain knowledge, technical acumen, critical thinking, and analytical skills to help team drive forth its applications evolution

Required qualifications, capabilities, and skills:

• 3+ years of experience product development, business analysis, or project management roles
• Familiarity with retail investments products and their lifecycle, client service models, technology, operations and controls
• Knowledge of Agile principles, tools, ceremonies and proven ability to successfully deliver in an Agile environment is required
• Demonstrated ability to be an integral member of a global team on large-scale, complex projects
• Successful track record of developing products within deadlines
• Familiarity with database platforms and proficiency in data querying languages and techniques for practical analysis and troubleshooting
• Keen understanding of technical integration and dependencies for end-to-end client experience

Preferred qualifications, capabilities, and skills

• Strong work organization, written and oral communications skills and attention to details
• Background in brokerage, investments management or banking is strongly preferred
• Strong analytical and problem-solving skills
• Creative and innovative thinker
• Bachelor’s degree or related experience preferred
• Exposure to ML and AI frameworks is a big plus