Amazon Infra-Delivery Technician 

United States, Indiana 

310272996

Travel: Extensive travel will be required in 2024, but will be limited in 2025 and beyond
Key job responsibilities
The position’s responsibilities involve installation, configuring, monitoring and resolving of issues with infrastructure hardware, configuration and network connectivity in Amazon corporate offices around the world.These activities include the following:
- Installation and troubleshooting of infrastructure hardware, software and connectivity
- Ability to travel within geographical work area is required.
- Ability to work in a 24/7 environment
- Communicate with technical and non-technical staff
A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
- Installation and troubleshooting of infrastructure hardware, software and connectivity
- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive issue detection and reporting
- Are biased to act in the absence of direction or support
- Improve effectiveness through process innovationAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- BS in STEM area preferably in Information Systems or Computer Science, may be coupled with certifications to include CCNA, JNCIA + industry experience or 2+ year’s IT systems or relevant experience.
- 2+ years of experience in one or more of the following technical domains: Compute (Server and virtual machines. Wintel/*nix), Networking (Fundamentals - Cisco CCNA or equivalent), Scripting (automation).
- 2+ years of experience as a network engineer and deployments for large-scale networks in a corporate environment with hands on experience with physical infrastructure installations including hardware integration, racking, and cabling

- 2+ years’ hands on experience on Cisco routers/switches/firewalls.
- Experience working with data and telecom carriers to procure, deliver, and activate network circuits
- Experience administering, deploying or supporting Aruba wireless network equipment
- Demonstrated track record dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment