Playtika VIP account manager 

Israel 

309955018

Responsibilities:
The Account Manager responsibilities are to increase VIP players lifetime value and additional key metrics through proactive outbound communication, ensuring a personal, engaging, and rewarding experience for our VIP players.

The AM will also manage a VIP community and be responsible for reflecting players sentiments and feedbacks to the business, while building strong relationships and establishing personal connections with our most valuable VIP customers.

• High level of multitasking.
• Strong analytical skills to identify patterns in VIP behavior.
• Data driven mindset.
• Target / Sales Driven.
• Report building skills.
• Excellent interpersonal and communication skills.
• High-level understanding / interest in casual gaming / online marketing field.

Requirements:

• 2+ years of experience in customer success / customer support - Must.
• Proven analytical competencies and data-oriented - Must.
• Native or Mother-tongue level English - Must.
• Technical background (SQL, courses, relevant degree, or technological unit) - Nice to Have.
• Focus on consumer behavior in digital entertainment/games - advantage.
• Experience in building social content – Advantage.
• Experience performing in-front of a camera (acting, narrating, hosting) - Nice to have.