Uber Senior Commercial Account Manager Uber Eats London 

United States, West Virginia 

309106459

• Manage a portfolio of local favorite London restaurants and be responsible for its growth and profitability.
• Lead commercial discussions with SMB and Mid-Market partners to build sustainable long-term partnerships.
• Develop plans in conjunction with your partners to grow their business through adding locations, experimenting with new business models (e.g., delivery-only kitchens), or growing same-location sales (e.g., effective marketing, menu optimization).
• Generate increased demand onto the app by working with Marketing and Consumer Ops to improve our brand strength and customer funnel, from more top-of-mind awareness to increased conversion on purchase decisions.
• Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users.
• Utilize data-driven decision-making to understand the performance of initiatives and ensure you are effectively prioritizing those with the highest return on investment.
• Use your analytical ability combined with operational rigor to build tools and processes to drive forward partnership KPIs.
• Work closely with stakeholders in internal teams (e.g., Central Operations, Community Operations) to solve problems and ensure that feedback received is utilized in improving our product and operations.

• At least 3-5 years of experience in account management or a relevant commercial role.
• Previous customer-facing experience at executive levels and a track record of outperforming metrics-based business goals.
• Ability to fuse business, strategy, finance, and legal concepts to lead complex, multifaceted deals.
• Confident in making data-led decisions and using sound business judgment.
• Great project manager who can develop detailed joint business plans with our top SMB and Mid-Market partners and consistently deliver above expectations.
• Strong executive presence and communication skills (verbal and written).
• Speed, resourcefulness, and a go-getter attitude.
• Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners.

• Highly autonomous and able to work with minimal oversight.
• Strong problem-solving skills and the ability to think out of the box until a problem is fixed.
• Capable of running analysis and transforming data into relevant insights.
• Effective at operating under pressure and meeting tight deadlines.

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*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .