Citi Group Enterprise Workforce Management Execution Governance 

United States, Florida, Jacksonville 

308506587

Responsibilities:

• Drive the measurement and monitoring of staffing and skills adequacy including dual roles and matrix reporting
• Maintain the controls in relation to data sources, data quality and validation
• Drive reporting and insights around status, gaps, remediation actions progress to management committees, board and regulators
• Own processes that ensure workforce planning framework related to monitoring and process are effectively applied, with checkpoints throughout the process to mitigate risks and inaccuracies and their potential downstream impacts
• Implement and maintain effective operational controls of the workforce planning process
• Partner with Businesses and Functions, Finance, and Enterprise Workforce Management teams to develop impactful reporting and insights to deliver on growing internal and external requirements
• Apply creativity and experience to develop monitoring insights, quarterly board reporting and regulatory updates.
• Partner with HR People Analytics and Insights (PAI) on Dashboard roadmap

Qualifications:

• 10+ years experience
• Experience in strategic workforce planning / management or management reporting / business intelligence with a headcount focus a plus
• Good understanding of key principles involved in strategic workforce planning or background in financial planning, and business operations.
• Ability to analyze data and prepare executive level reports and insights.
• Experience in driving Transformation and Change management in a large, regulated organization.
• Demonstrated experience of presenting complex ideas, data and analysis in a visually accessible way, ability to draft presentations and documentations to communicate key conclusions and complex issues to senior stakeholders.
• Strong analytical skills with good attention to accuracy and details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work.
• Hands on experience in executing and managing procedures and policies.
• Experience in creating, tracking, and managing metrics.
• Comfortable to work with ambiguity and managing high-paced environment with changing priorities.
• Intellectually strong with a growth mindset, with a proactive can-do attitude to delivery and “get things done” in a tight deadline.
• Ability to deliver results and on-time delivery of work.
• Exceptional written and verbal communication.
• Exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.

Education:

• Bachelor’s/University degree or relevant work experience

Anticipated Posting Close Date:

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